Do you LOVE assisting customers and LOVE pets?  Bark ‘N’ Town is looking for an organized outgoing person to join our team as an Assistant Manager / Guest Relations Specialist.  This front desk position interacts directly with clients and their pets. As an Assistant Manager you will direct the work of our Pet Care Specialists and will be responsible for supervising team members.  Our part time position is scheduled between 25-35 hours a week. To succeed in this position, team work and a hands-on attitude are a must. Past customer service or sales experience is preferred but a love for animals is a must!

Our ideal candidate is passionate about pet care and knows or is willing to learn pet behavior. In this fast-paced position the ability to multi-task, problem solve, and set priorities is critical.  While the majority of your duties are more office based, approximately 25% of your day is directly interacting with pets of all shapes and sizes.

Responsibilities and Duties

Some of the responsibilities include and skills to be successful are:

• Greeting our clients in a warm and friendly manner; you are the first impression of our company
• Checking in and out pet guests
• Answering phones and providing a warm and inviting experience
• Booking reservations
• Providing facility tours
• Guiding clients through and promoting our unique services
• Basic computer skills
• The ability to control the movements of pets of all sizes; from 2 to 200 lbs
• Overseeing the Pet Care Specialists and assisting in daily pet activities as needed
• Assist in feeding and administration of medications
• Assist with the on-boarding and training of new team members
• Assisting in general housekeeping procedures

In general, you have 2 morning shifts and 2 afternoon shifts Monday – Friday and 1 weekend day split shift year-round.   Schedules do vary based upon time off requests and holiday weeks.  Holiday hours are shared between all Assistant Managers regardless of normal day off.

Monday – Friday:
Morning shifts start at 7:15 am and go until 1:30 – 2:00 pm
Afternoon shifts start at 1:30 pm and go until 7:30 pm or done which can be as late as 8:30 – 9:00 pm

Saturday or Sunday - you work both morning & afternoon shift:
Morning shifts start at 7:15 am and go until 12:00 pm or done which can be as late as 1:30 – 2:00 pm
Afternoon shifts start between 4:00 & 5:30 pm and go until 7:30 pm or done which can be as late as 8:30 – 9:00 pm

The Pet Care Specialist position interacts directly with the pets in our care.  Our furry guest’s health, happiness, and well-being are of the utmost importance in this position.

Some of this positions responsibilities include:

• Cleaning the pets’ rooms
• Preparing and serving meals to the pets in our care
• Excersizing the pets in our care on play times and other activities
• Close monitering of our guests’ health and well-being

Skills:

• The ability to control the movements of pets of all sizes
• You must also be able to be able to present a positive, happy and caring attitude at all times

Qualifications:

• Past experience working with dogs is not a requirement but a love for animals is a must!
• Detail oriented

Shifts are a variety of morning and afternoon shifts.  Does require weekends & holidays
Morning shifts start at 7:30 am and go until 12:00 pm or done which can be as late as 1:30 – 2:00 pm
Afternoon shifts start between 4:30 & 5:30 pm and go until 7:30 pm or done which can be as late as 8:30 – 9:00 pm

The Pet Care Specialist (seasonal) position interacts directly with the pets in our care.  Our furry guest’s health, happiness, and well-being are of the utmost importance in this position. Candidates for this position, typically work during holidays, spring break and during the summer-time. 

Some of this positions responsibilities include:

• Cleaning the pets’ rooms
• Preparing and serving meals to the pets in our care
• Excersizing the pets in our care on play times and other activities
• Close monitering of our guests’ health and well-being

Skills:

• The ability to control the movements of pets of all sizes
• You must also be able to be able to present a positive, happy and caring attitude at all times

Qualifications:

• Past experience working with dogs is not a requirement but a love for animals is a must!
• Detail oriented

Shifts are a variety of morning and afternoon shifts.  Does require weekends & holidays
Morning shifts start at 7:30 am and go until 12:00 pm or done which can be as late as 1:30 – 2:00 pm
Afternoon shifts start between 4:30 & 5:30 pm and go until 7:30 pm or done which can be as late as 8:30 – 9:00 pm